How can we help?

When you sign up we email you a 6-digit code. Entering it proves the address is yours, so we can reach you for password resets and security alerts, and it keeps fake accounts out. Not there? Check spam or promotions, or tap Resend after 30 seconds.

A 10-second live check with your front camera: look straight, then turn your head slowly one way and the other. It runs on your phone, and no photo or video is saved or sent. Pass it and you get the Verified badge and can start messaging. Until then you can browse and finish your profile. No camera right now? Tap Later and do it any time from Me → Get verified.

Go to Me → Settings. Pausing hides you from discovery but keeps your chats. Export downloads all your data as a file. Delete removes your profile immediately. See our Privacy policy for details.

Every morning at 07:00 local time. Free members get 5, Plus members get 15. Unused introductions don't roll over.

Mostly from your values answers, weighted by how important each one is to both of you, plus shared interests, travel time and activity. Read the full explanation on How it works.

Matches expire after 7 days without a message (we nudge you on day 5). They may also have unmatched, paused or been removed for breaking our rules.

Passed profiles are hidden for 90 days, then may appear again if you're still compatible.

All of them. Chess, draughts, Whot, Ludo, 8-ball pool, archery and Ayo are free for everyone, and every game has a leaderboard.

No. Games save every move and can be played turn by turn over hours. Pick up where you left off whenever you're back.

Links, phone numbers and emails are blocked for the first 48 hours of every match. It's the single best defence against scammers. After that you can share, with a reminder to be careful.

In Nigeria, Ghana, Kenya and South Africa you pay securely through Paystack by card, bank transfer, USSD or mobile money (where available). Elsewhere, card, Apple Pay and Google Pay via Stripe are coming soon. See Pricing.

Me → Subscription → Cancel. You keep Plus until the end of the period you paid for.

Tap ⋯ on their profile or in the chat, then Report. You can choose a reason, attach messages and block them. Full steps are in the Safety centre.

A private link you send to a trusted friend with the venue, the time and the first name of who you're meeting. It expires 12 hours after the plan.